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The Resilient Health Care Society Summer Meeting 2024 (presentations)

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The presentation slides will be posted soon…

The Resilient Health Care Society Preconference 2024

Program

12:30 – 13:50

Registration & Coffee
Technical staff: Veslemøy Guise
14:00 – 14:10 10 min Welcome
Prof. Siri Wiig, Norway
14:10 – 15.40 20 min Part I
Chair: Siri Wiig
The Resilience journey from definitions to large scale research – how did we get there?
Prof. Axel Ros, Sweden
20 min From managing healthcare safety to managing healthcare safely — a different perspective
Prof. Erik Hollnagel, Denmark
20 min Why resilience needs simulation and the opposite – a USA perspective
Prof. Mary Patterson, USA
20 min Resilience and human factors – current state of science from Australia
Prof. Robyn Clay-Williams, Australia
10 min Q&A
15:40 – 16:10 30 min Coffee break
16:10 – 17:40 20 min Part II
Chair: Cecilie Haraldseid-Driftland
Strengthening resilience and mental wellbeing through the Support4Resilience toolbox for
leaders in elderly care – EU perspective,

Prof. Siri Wiig, Norway
20 min Patient involvement and Safety II in investigations – current state of the art
Prof. Jane O’Hara, UK
20 min How resilience entered the Japanese context – current state of the field
Prof. Kazue Nakajima, Japan
20 min Designing for resilience – experiences from Brazil
Prof. Tarcisio Saurin, Brazil
10 min Q&A
17:40 – 18:00 20 min Panel debate
Chair: Cecilie Haraldseid-Driftland
19:30

Dinner
Room: Sverre salen

 

The Resilient Health Care Society Summer Meeting 2024

Program

Day 1: Monday 10th of June
Technical staff: Cecilie Haraldseid-Driftland
06:15 – 07:00 Morning walk (Optional)
07:00 – 09:00 Breakfast
08:00 – 08:45 Registration
Location: Main reception area
09:00 – 09:30 Welcome
Siri Wiig
Location: Ellens Utsikt
09:30 – 10:25 Session 1: Resilient performance and adaptive capacity in hospital settings
Moderator: Axel Ros
Location: Ellens Utsikt
Practices of designing for resilient healthcare: the role of huddles and rapid response teams,
Tarcisio A. Saurin
The Dutch National Safety II program: Time to Connect,
Anne Marie Weggelaar
Contributions of digital tools to quality and safety in a type 1 diabetes transition clinic, via a
resilience in healthcare lens: A qualitative study, (Ann Carrigan)
Hilda Bø Lyng
Discussion
10:25 – 10.45 Break
10:45 – 11:45 Adaptive capacity in hospital teams: – a cross country comparative study,
Birte Fagerdal
Resilience in Australian Healthcare: team factors that enable and hinder adaptive capacity,
Samanta Spanos
The impact of intrapersonal and interpersonal factors on resilience in the operating room,
Eduard Schmidt
Discussion
11:45 – 12:45 Lunch
Location: Mount Royale
12:45 – 13:50 Session 2: Strategies, tools and interventions for translating resilience into practice
Moderator: Mary D Patterson
Location: Ellens Utsikt
Factors shaping how experienced healthcare workers adapt to new ways of working,
Kristy Elizabeth Stohlmann
Managers` leveraging reflexive spaces in resilient healthcare: A multiple embedded case study
in four Norwegian municipalities,
Camilla Seljemo
Seven guideposts to make correct things easier to do” for Safety-II practice,
Takuya Shintani
The Resilience Analysis Grid (RAG) theory in Dutch Hospitals: Exploring Key Elements for
Practical Use,
Caroline Schlinkert
Discussion
13.50 – 14:10 Break
14:10 – 15:05 Implementing Learning from Excellence in a post anaesthesia care unit: A qualitative study of
healthcare professionals’ experiences after six months,
Gørill Birkeli
Room for Resilience: an action research project on embedding Safety-II practices in Dutch
hospitals,
Jan-Willem Weenink
Lessons learned from implementation of a digital resilience learning tool focusing on
understanding what and why positive outcomes occur in everyday practice,
Cecilie Haraldseid- Driftland
Discussion
15:05 – 15:25 Break
15:15 – 15:45 Session 3: 8 x 3-minute Lightening talks.
Moderator: Cecilie Haraldseid-Driftland & Lene Schibevaag
Location: Ellens Utsikt
1. Make every resuscitation a learning event
Hanne Markhus Pike
2. Learning teams and micro-experiments in the complex world of healthcare
Patricia Wimmer- presenter Miriam Kroeze
3. Support4Resilience – strengthening resilience and mental wellbeing through a
toolbox for leaders in elderly care
Kristin Akerjordet
4. Resilience and learning health systems
Samantha Spanos
5. Strategies for social inclusion in nursing home
Maren Sogstad
6. Leading quality and safety on the frontline – a case study of leaders in nursing homes
Malin Rosell Magerøy
7. Over the fence – findings from three years ethnographic action research on a hospital ward
Jaco Tresfon
8. Measuring healthcare outcomes in refractive surgery: how to define, measure and
use them in a resilient way
Nikki Damen
17:00 Walk to the Old Ruin Church with mini concert
Meeting point: outside reception area at 16:55, we leave a 17:00
19:30 Dinner
Location: Mount Royale
Day 2: Tuesday 11th June
Technical staff: Inger Bergerød
06:15 – 07:00 Morning walk (Optional)
07:00 – 09:00 Breakfast
09:00 – 09:55 Session 4: Covid-19 and other crises – crisis management through a resilience lens
Moderator: Andrew Johnson
Location: Ellens Utsikt
Resilience in Action: Frontline Decision-Making in Swedish Ambulance Services During
COVID-19,
Ann Therese Hedqvist
How did the people at Whakatane Hospital adapt to a natural disaster: Whakaari /
White Island eruption?
Adele Ferguson
Research Project – Digital Resilience of Hospitals in Saxony (DiReK),
Nina Füreder
Discussion
09:55 – 10:15 Break
10:15 – 11:10 From challenges to crises: Future proofing health systems through resilient performance,
Samantha Spanos
Reinforcement of relationships between hospital and health workers by identifying employees’
weak signals through machine learning,
Sheuwen Chuang
What has enabled reciprocity for the collaboration of hospital and community pharmacists to
extend their adaptive capacities in the mass COVID-19 vaccination,
Hideki Katsumata
Discussion
11:10 – 11:30 Break
11:30 – 12:30 Session 5: Workshop KNOWLEDGE AS A LIBERATOR OF RESILIENCE’
Moderator: Nick McDonald, Marie Ward, Rob Brennan, Axel Ros
Location: Ellens Utsikt
12:30 – 13.30 Lunch
Location: Mount Royale
13:30 – 14:25 Session 6: Resilience perspectivesModerator: Carl Horsley
Location: Ellens Utsikt
‘5 principles’ – a framework based on restorative just and learning culture and safety ii
principles for improved investigations of patient harm,
Kathryn Turner
When the rubber meets the road? What divergent conceptions of justice mean for
operationalising systems-based approaches to safety,
Jane O’Hara
Improving systems of care using Resilient Health Care principles: Facilitating family escalation
of concerns in paediatric emergency care,
Janet E Anderson
Discussion
14:25 – 14:45 Break
14:45 – 15:40 Session 7: Patient and stakeholder involvement in resilient healthcare
Moderator: Janet Anderson
Location: Ellens Utsikt
Twenty-one years and still going strong: a qualitative study exploring the contribution of
patient and stakeholder involvement to the resilience of a Type 1 Diabetes transition program,
(Ann Carrigan) Veslemøy Guise
Co-designing a resilience-informed intervention to support patients on polypharmacy to safely
self-manage their medicines,
Beth Fylan
Translating the involvement of patients and families in resilient healthcare into practice using a
collaborative learning tool: a qualitative study,
Veslemøy Guise
Discussion
15:40 – 16:10 Session 8: 8 x 3-minute Lightning talks
Moderator: Inger Bergerød & Veslemøy Guise
Location: Ellens Utsikt
1. Resilience during crisis in practice – a multi-level perspective
Nina Füreder
2. Adaptive capacity in the homecare setting – a case study
Ingvild Idsøe-Jakobsen
3. The relations between resilience and self-efficacy among practitioners during Covid- 19
Joanna B. Baluszek
4. Exploring the associations between adaptations of the operation room to the Covid- 19
pandemic on surgical volume and quality
Chien-Yu Chen
5. How Norwegian homecare managers tackled Covid-19 and displayed resilience- in- action
Camilla Seljemo
6. Policy management matters in combating the Covid-19 pandemic
Hsin-Yi Chiu
7. Learning from Patient Journy through scenario creation, online program during Covid-19
pandemic
Makiko Takizawa
8. RHC- The ultimate test – Lessons from the Ukraine War
Andrew Johnson
17:30 Reception with Vikings
Location: Ellens Utsikt
19:00 Dinner
Location: Mount Royale
Day 3: Wednesday 12th of June

Technical staff: Birte Fagerdal

06:15 – 07:00 Morning walk (Optional)
07:00 – 09:00 Breakfast
09:00 – 09:55 Session 9: Theory development, governance, and policy recommendations
Moderator: Jane O’Hara
Location: Ellens Utsikt
Is there structure in the chaos of resilience? The Crucial Role of Social Infrastructure as the
Foundation of Organizational Resilience – A Theoretical Model,
Holger Pfaff
Rules, Regulations and Resilience: the need for nuance, and a proposal,
Ellen S Deutsch
System-wide implementation of RHC model in the Australian Defence Force,
Andrew Johnson
Discussion
09:55 – 10:15 Break
10.15 – 11:10 Up, down and all around: building the adaptive capacity of healthcare systems,
Carl Horsley
Exploring resilience capacities in different hospital teams; Validation of a framework,
Hilda Bø Lyng
From theory to policy in resilient healthcare – policy recommendations and lessons learnt
from the Resilience in Healthcare Research Program,
Siri Wiig
Discussion
11:10 – 11:30 Break
11:30 – 12:00 Session 10: 7 x 3-minutes Lightning talks
Moderator: Birte Fagerdal & Hilda Bø Lyng
Location: Ellens Utsikt
1. Resilience Engineering in healthcare: A new perspective to understand healthcare organisations
Mariam Safi – Presenting: Robin Clay-Williams
2. The earliest moments of responding to acute deterioration in symptom: An actual circumstance
of rehabilitation professions
Naoki Sasanuma
3. Adaptive teamwork: A scoping review of the literature
Natalie Sanford
4. Preventive Resilience: The Role of Long-Term Care Organizations’ Agency Capacity in
Mitigating Demands During Crisis
Holger Pfaff
5. Information sharing and adaptive behaviour of anaesthesiologists
Hitoshi Sato
6. Optimizing resilient care transitions: The synergy of interprofessional collaboration
and organizational adaptability
Ann-Therese Hedqvist
7. Exploring resilience in cancer care – a multilevel study of caring for post-cancer in
elderly adults
Inger Johanne Bergerød
12:00 – 13:00 Lunch
Location: Mount Royale
13:00 – 13:55 Session 11: Exploring resilience in different practices
Moderator: Kazue Nakajima
Location: Ellens Utsikt
Situated resilience in daily nursing care practices in four Dutch hospitals: an explorative and
descriptive study, M.P.J. van Mersbergen,
Presenter: Catharina van Oostveen
Do nurses work around Intravenous medication administration standards, and should we be
worried?
Debbie Clark
How to support communication between nurses and residents during shift work: a mixed-
methods study into local practices and perceptions,
Merel Verhagen
Exploring lead nurses’ strategies for catalysing the adaptive capacity of the emergency
department,
Karl Hybinette
Discussion
13:55 – 14.15 Break
14:15 – 15:10 How to assess lead nurses´ strategies for catalysing adaptive capacity in a paediatric
emergency department through sandbox gaming simulations,
Karin “Kiku” Pukk Härenstam
Two parts of a whole: Using the Work Domain Analysis model to understand interactions
between Emergency Departments and the Pre-Hospital Ambulance system,
Elizabeth Austin
Understanding work-as-done in busy hospital emergency departments – observations and
interviews with clinicians and patients from four vulnerable cohorts,
Robyn Clay-Williams
Discussion
15:10 – 15:30 Break
15:30 – 16:30 Session 12: What have we heard and what have we learned?
Information about next years’ conference
Moderator: Tarcisio Saurin & Robyn Clay-Williams
Location: Ellens Utsikt
19:00 Farewell Dinner
Location: Ellens Utsikt

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